Shelfnote

Privacy policy

Last updated July 26, 2026

This policy explains how Aikolumi Software PVT LTD ("we") handles information in connection with the Shelfnote Shopify app ("the App").

1. Who we are

Shelfnote is developed and operated by Aikolumi Software PVT LTD. Questions about this policy or about your data go to mo@touchstage.com.

2. What we collect

We store only what the App needs to work:

We do not collect your customers' personal information. The App does not read customer accounts, checkout data, or storefront browsing activity.

3. How we use it

Only to operate the App: showing and saving your notes, assigning them to staff, displaying sales context, and managing your plan. We do not sell your data, and we do not share it with third parties for marketing.

4. Storage and retention

Data is stored on our infrastructure for as long as the App stays installed. When you uninstall, or when Shopify sends the shop/redact webhook, we delete that store's notes, staff list, sales data, plan record, and sessions.

5. Your rights

You can ask for a copy of the data we hold for your store, or ask us to delete it, at mo@touchstage.com. We also handle Shopify's mandatory webhooks — customers/data_request, customers/redact, and shop/redact — automatically whenever Shopify triggers them.

6. Changes

If this policy changes, the updated version is posted on this page with a new date.